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From: Sue on 8 Dec 2005 14:18
Should the dentist pay?

--------------------------------------------------------------------------------

Hi there, I had four porcelain veneers fitted at the front of my mouth
12 months ago. I went to the same dentist today for a check up and they
tell me there is too much excess cement in between the veneers meaning
I cannot floss. This has resulted in bleeding gums and potentially gum
disease and receeding gums. They say they have to remove the cement
which may dislodge the veneers and in which case I would have to pay to
have new ones fitted as they are not under guarantee. But surely this
is their fault in the first place and I should not have to pay? Also,
whilst cleaning the dentist chipped a veneer which means this one will
have to be replaced now - again, they say, at my cost. Should I really
have to pay?!
Would really appreciate some advice here, as I can't help thinking this
is all very unfair. Thanks, ClaireC

From: Tim Dixon on 8 Dec 2005 14:20
are you sue? claire? or someone named chrlie?


"Sue" <chrlie699(a)yahoo.com> wrote in message
news:1134069503.320328.325960(a)g49g2000cwa.googlegroups.com...
> Should the dentist pay?
>
> --------------------------------------------------------------------------------
>
> Hi there, I had four porcelain veneers fitted at the front of my mouth
> 12 months ago. I went to the same dentist today for a check up and they
> tell me there is too much excess cement in between the veneers meaning
> I cannot floss. This has resulted in bleeding gums and potentially gum
> disease and receeding gums. They say they have to remove the cement
> which may dislodge the veneers and in which case I would have to pay to
> have new ones fitted as they are not under guarantee. But surely this
> is their fault in the first place and I should not have to pay? Also,
> whilst cleaning the dentist chipped a veneer which means this one will
> have to be replaced now - again, they say, at my cost. Should I really
> have to pay?!
> Would really appreciate some advice here, as I can't help thinking this
> is all very unfair. Thanks, ClaireC
>


From: Sue on 8 Dec 2005 14:28

Tim Dixon wrote:
> are you sue? claire? or someone named chrlie?
>
>
> "Sue" <chrlie699(a)yahoo.com> wrote in message
> news:1134069503.320328.325960(a)g49g2000cwa.googlegroups.com...
> > Should the dentist pay?
> >
> > --------------------------------------------------------------------------------
> >
> > Hi there, I had four porcelain veneers fitted at the front of my mouth
> > 12 months ago. I went to the same dentist today for a check up and they
> > tell me there is too much excess cement in between the veneers meaning
> > I cannot floss. This has resulted in bleeding gums and potentially gum
> > disease and receeding gums. They say they have to remove the cement
> > which may dislodge the veneers and in which case I would have to pay to
> > have new ones fitted as they are not under guarantee. But surely this
> > is their fault in the first place and I should not have to pay? Also,
> > whilst cleaning the dentist chipped a veneer which means this one will
> > have to be replaced now - again, they say, at my cost. Should I really
> > have to pay?!
> > Would really appreciate some advice here, as I can't help thinking this
> > is all very unfair. Thanks, ClaireC
> >

I am Sue. Someone posted this on Dentalcom.net. I am very interested
in hearing dentists' opinions on this.

-Sue

From: Mark & Steven Bornfeld on 8 Dec 2005 14:30
Sue wrote:

> Should the dentist pay?
>
> --------------------------------------------------------------------------------
>
> Hi there, I had four porcelain veneers fitted at the front of my mouth
> 12 months ago. I went to the same dentist today for a check up and they
> tell me there is too much excess cement in between the veneers meaning
> I cannot floss. This has resulted in bleeding gums and potentially gum
> disease and receeding gums. They say they have to remove the cement
> which may dislodge the veneers and in which case I would have to pay to
> have new ones fitted as they are not under guarantee. But surely this
> is their fault in the first place and I should not have to pay? Also,
> whilst cleaning the dentist chipped a veneer which means this one will
> have to be replaced now - again, they say, at my cost. Should I really
> have to pay?!
> Would really appreciate some advice here, as I can't help thinking this
> is all very unfair. Thanks, ClaireC
>

If the veneers are broken by attempting to remove excess bonding
material, IMO this is definitely the dentist's responsibility. How can
he/she say otherwise? How can charging the patient be rationalized?

Steve

--
Mark & Steven Bornfeld DDS
http://www.dentaltwins.com
Brooklyn, NY
718-258-5001
From: Tony Bad on 8 Dec 2005 14:40

"Mark & Steven Bornfeld" <bornfeldmung(a)dentaltwins.com> wrote in message
news:tR%lf.3849$605.431(a)trndny09...
>
> If the veneers are broken by attempting to remove excess bonding
> material, IMO this is definitely the dentist's responsibility. How can
> he/she say otherwise? How can charging the patient be rationalized?
>
> Steve
>
> --
> Mark & Steven Bornfeld DDS
> http://www.dentaltwins.com
> Brooklyn, NY
> 718-258-5001

As usual, I agree with Steve...if the problem is related to something that
should have been addressed from day one, it certainly seems like the problem
is one the dentist made and should therefore take care of. I am guessing
this doctor hasn't taken any risk management seminars lately!!

T


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