So you think you want to buy a KEYS FITNESS TREADMILL?
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From: nucleus on 7 Jun 2007 19:31 Spouse wanted a treadmill 3 years ago. After much shopping, we found one nearest to our needs, a Keys Fitness Discovery 420 treadmill, total cost was $1086.41, not a cheap one at that time. No complaint when their office in Garland, TX replaced defective parts after treadmill was delivered. Published warranty states 10 years on motor. Our motor became very noisy at 3 years old. Contacted service department. After considerable communication, replacement motor was shipped and received. It was noted that REPLACEMENT MOTOR WAS NOT NEW. HERE IS MY COMPLAINT: Detailed warranty info is not abundantly available until you purchase this product and get the owners manual. Fine print in warranty states "Keys may replace defective parts, or at the option of Keys, serviceable used parts". PLEASE GIVE CAREFUL CONSIDERATION WHEN PURCHASING ANY TREADMILL. |