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From: yss57@juno.com on 8 Dec 2005 00:23 "HOW TO BYPASS AUTOMATED PHONE SYSTEMS" Here's a cool website on how to bypass those annoying automated phone systems and get connected right away with a human being! Also has website links to many common companies. http://www.paulenglish.com/ivr/ Check out this link: http://www.paulenglish.com/ivr/ ___________________________________________________________ The IVR Cheat Sheetâ„¢ by Paul English finance phone steps to find a human American Express 800-528-4800 dial 0 repeatedly ATT Universal Rewards 800-950-5114 ### Bank of America 800-900-9000 1 loan; 2 account; 3 investing; 4 info; or 00 to human Bank One 877-226-5663 0,0 Capital One Visa 800-867-0904 ignore prompts and invalid entry warnings; press #0 four times Charles Schwab 800-435-9050 3 then 0 Chase 800-CHASE24 5 pause 1 4 CitiBank 800-374-9700 1 online support; 2 billpay; 3 non-online; 4 credit card; or 0 to human Discover 800-347-2683 **** E-Trade 800-387-2331 #### Fidelity 800-544-6666 ignore prompt for social security number, just enter ### MasterCard 800-MC-ASSIST 000 on each menu MBNA 800-421-2110 00# when menu starts Paypal 650 864-8000 0 Sovereign Bank 800-SOV-BANK 1 english; 1 personal; 3 then social#; passcode, #; then 0 (1-3x) Sun Trust Banks 404-588-7815 Yes US Bank 800-US BANKS 0000 Visa 800-847-2911 000 (ignore prompts saying that it's an invalid entry) Wachovia 800-922-4684 accounts personal banking Washington Mutual 800-756-8000 At any time after the announcement(s) press 0,0. Wells Fargo 800-869-3557 0,0,0 Western Union 800-325-6000 * then ## government phone steps to find a human INS 800-375-5283 After selecting English, (with a 2 second delay between) 2 6 2 4 Social Security 800-772-1213 00 will confuse computer and send you to an agent Veterans Affairs 800-827-1000 1,0 insurance phone steps to find a human Aetna 800-537-9384 2, then say "operator" (check this) Aetna 800-680-3566 * then 0 anytime AFLAC 800-99-AFLAC *** Ameritas 800-745-1112 0,0,0 CIGNA 800-516-2898 REGARDING A BILL Cigna 800-849-9000 ## GEICO 800-841-3000 Wait for prompt then 6, 1, 5 Humana 800-4-HUMANA After entering insurance number and details, 0. Medicare 800-633-4227 After the opening prompt say "agent". Principal Life 800-247-4695 1 for english, 2, then 0 several times. pharmacy phone steps to find a human CVS local store Press 6 to connect to store manager. Eckerd 800-eckerds 0 for pharmacy, 8* for manager Rite Aid local store Press 3 to speak to the pharmacy Walgreens local store 0 for a pharmacy employee products phone steps to find a human Bose 800-444-2673 Direct to human! Sonos 800-680-2345 1 sales; 2 support Sony 800-222-7669 When prompted, just say "Agent". retail phone steps to find a human Advance Auto Part 800-314-4243 Press 0 when the automated message begins. Amazon Visa 888-247-4080 Press 0 twice. Ignore invalid account message. Amazon.com 800-201-7575 0 Apple Retail Stores local store dial "5" as soon as you hear the automated menu Barnes & Noble local store Press 1 or 0 during greeting. Best Buy Card 800-365-0292 "00*" Buy.com 949-389-2000 Dail 0 and direct to rep Circuit City Visa 888-363-8001 Press 0 a lot. COMCAST 800-266-2278 dail 0 3-4 times or be silent eBay 800-322-9266 dial 0,0 Gap Credit Card 800-887-1198 Dial 0 2-3 times Home Depot 800-793-3768 Dial "#" 2-3 times Home Shopping Net 800-284-3100 Dial 0 Ikea 800-434-4532 Press 0 many times quickly! JC Penney 800-222-6161 Press 0 twice, ignoring error message. K-Mart local store 0 Kohl's Credit Card 800 564-5740 After providing account info, press 0 three times Lowe's 800-445-6937 Dial 0 as the recording kicks in to get to the Operator Old Navy 800-653-6289 Dial 0 direct to rep Overstock.com 800-843-2446 At the main menu, 0 three to four times to bypass the menu QVC 800-367-9444 0 Safeway local store As soon as voice prompt starts type 1200 to get human Sears 800-4-MY-HOME Be silent to be put in queue for human. Target local store 0 during greeting. Toys "R" Us local store 0 Wal-Mart 800-925-6278 1 for directory shipping phone steps to find a human DHL 800-225-5345 press 1, press 5, press 0, enter your phone number. FedEx 888-GO-FEDEX At message say "Representative" UPS 800-pick-ups 0,0 USPS 800-275-8777 7-3-2-0-0 or send them some junk mail technology phone steps to find a human AOL 800-827-6364 0 Apple 800-275-2273 000; if virtual rep answers, say "operator" Compaq 800-652-6672 No easy escape Dell 888-560-8324 2 order; 3 support; 4 purchase help; or 00 to human Dell Service 800-624-9897 option 1, xt 7266966, option 1, option 4, option 4 Earthlink 888-earthlink 1 find a dialin number; 2 billing; 3 sales; 4 support Epson 800-922-8911 yes Gateway 800-846-2301 00# HP 800-474-6836 Say "agent". HP 888-560-8324 00 IBM 800-IBM-4YOU You go into a hold queue immediately Microsoft 800-936-5700 Always 0. This is true for just about any MS number. QuickBooks 888-729-1996 1 purchase; 2 billing; 3 registration; 4 tech support or 0 to human Symantec 800-441-7234 00 telco phone steps to find a human AT&T 800-222-0300 #### then 1 if for current phone, else 2 to enter other, else 3 AT&T Wireless 800-888-7600 No easy escape BellSouth 877-678-2355 *0 Cellular One 888-910-9191 4, say "agent", then # Cingular 800-331-0500 Try the option to close your account; same people but quick answer. Nextel 800-639-6111 0 five times SBC 800-585-7928 Again, an (intelligent, this time) IVR wants YOUR phone number first. Sprint PCS 888-788-5001 If live person does not answer, 00, then say "agent" T-Mobile 800-TMOBILE Say "representative" at any time. Verizon DSL 800 567 6789 Say "I don't know it" then "technician" Verizon Wireless 800-922-0204 #00 or enter phone # then 0 then 4 travel phone steps to find a human American Airlines 800-433-7300 00, then say "agent" Amtrak 800-872-7245 0 or say "agent" Delta 800-221-1212 say "agent" four times - every time it asks for a response from you jetBlue 800 JET-BLUE 1 flight status; 2 reservations; 3 vacation packages Kayak.com 203 899-3120 0 Northwest 800-225-2525 Star, 0,0 after initial greeting Southwest 800-435-9792 Calls answered by operator; during busy times you might have to hold United 800-864-8331 Do nothing, wait for human. US Airways 800-428-4322 4, wait, 1 Walt Disney World 407-824-4521 Direct line to Magic Kingdom Guest Relations tv/satellite phone steps to find a human Comcast 800-266-2278 Customer service, but an IVR wants your number first. Direct TV 800-347-3288 0 repeatedly Dish Network 800-333-3474 0 during menu Sirius 888 539-7474 0 TiVo 877-367-8486 Say "Live Agent" Xm Radio 800-998-7900 Direct to human! 114 companies as of Wed, 07-Dec-2005 20:40 CST The IVR Cheat Sheetâ„¢ is Copyright 2005 by Paul English. See http://paulenglish.com/ivr/ for latest updates. -------------------------------------------------------------------------------- Links from http://www.paulenglish.com/ivr/ http://www.paulenglish.com/ivr/ http://www.paulenglish.com/ivr/info.html http://www.paulenglish.com/ivr/kudos.html http://beach.paulenglish.com/ivr/update.cgi http://www.paulenglish.com/ivr/press/ http://www.paulenglish.com/ivr/paul.html http://www.paulenglish.com/ivr/print.html http://www.paulenglish.com/ivr/a2z.html http://www.paulenglish.com/ivr/info.html http://www.paulenglish.com/ivr/world.html http://www.americanexpress.com/ http://www.citicards.com/ http://www.bofa.com/ http://www.bankone.com/ http://www.capitalone.com/ http://charlesschwab.com/ http://www.chase.com/ http://www.citibank.com/ http://www.discovercard.com/ http://www.etrade.com/ http://www.fidelity.com/ http://www.mastercard.com/ http://www.mbnanetaccess.com/ http://www.paypal.com/ http://www.sovereignbank.com/ http://www.suntrust.com/ http://www.usbank.com/ http://www.visa.com/ http://www.wachovia.com/ http://wamu.com/ http://www.wellsfargo.com/ http://www.westernunion.com/ http://uscis.gov/ http://www.socialsecurity.gov/ http://www.va.gov/ http://www.aetna.com/ http://www.aetna.com/ http://www.aflac.com/ http://www.ameritas.com/ http://www.cigna.com/ http://www.cigna.com/ http://www.geico.com/ http://www.humana.com/ http://www.medicare.gov/ http://www.principal.com/ http://www.cvs.com/ http://www.eckerd.com/ http://www.riteaid.com/ http://www.walgreens.com/ http://www.bose.com/ http://www.sonos.com/ http://www.sony.com/ http://www.advanceautoparts.com/ http://http//www.amazon.com/exec/obidos/tg/visa/marketing/-/p/P/NO/103-2455532-1992604 http://www.amazon.com/ http://www.apple.com/ http://bn.com/ http://www.bestbuy.com/ http://www.buy.com/ http://https//service.fnanb.com/FNANB_Consumer/Login.do?PromoCode=B http://www.comcast.com/ http://ebay.com/ http://www.gap.com/ http://homedepot.com/ http://www.hsn.com/ http://www.ikea.com/ http://jcpenney.com/ http://www.kmart.com/ http://www.kohls.com/ http://www.lowes.com/ http://www.oldnavy.com/ http://www.overstock.com/ http://www.qvc.com/ http://www.safeway.com/ http://www.sears.com/ http://www.target.com/ http://www.toysrus.com/ http://www.walmart.com/ http://www.dhl-usa.com/ http://www.fedex.com/ http://ups.com/ http://www.usps.com/ http://www.aol.com/ http://www.apple.com/ http://www.compaq.com/ http://www.dell.com/ http://www.dell.com/ http://www.earthlink.net/ http://www.support.epson.com/ http://www.gateway.com/ http://www.hp.com/ http://www.hp.com/ http://www.ibm.com/ http://www.microsoft.com/ http://www.quickbooks.com/ http://www.symantec.com/ http://www.att.com/ http://www.attwireless.com/ http://www.bellsouth.com/ http://www.cellularone.com/ http://www.cingular.com/ http://www.nextel.com/ http://www.sbc.com/ http://www.sprintpcs.com/ http://www.tmobile.com/ http://dsl.verizon.net/ http://www.verizonwireless.com/ http://www.aa.com/ http://www.amtrak.com/ http://www.delta.com/ http://www.jetblue.com/ http://www.kayak.com/ http://www.northwest.com/ http://www.southwest.com/ http://www.united.com/ http://www.usairways.com/ http://www.disneyworld.com/ http://www.comcast.com/ http://www.directv.com/ http://dishnetwork.com/ http://www.sirius.com/ http://www.tivo.com/ http://www.xmradio.com/ http://www.paulenglish.com/ivr/info.html http://www.paulenglish.com/ivr/kudos.html http://beach.paulenglish.com/ivr/update.cgi http://www.paulenglish.com/ivr/press/ http://www.paulenglish.com/ivr/paul.html http://paulenglish.com/ http://kayak.com/k/redirect/in?a=paulenglish&url=http://www.kayak.com http://www.paulenglish.com/ivr/copyright.html http://www.paulenglish.com/ivr/printing.html |