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From: shaz032 on 24 Jun 2007 04:33
Rather than throwing them away, it might have been a good idea to send
the unused bags back to them. That way they can test them and tell you
whether you got a faulty batch or not. If they were faulty,
manufacturers will usually replace them free of charge for you.

Good luck and I hope you find something that works for you.

Shaz
http://www.ostomates.org

From: Graz on 29 Jun 2007 04:11
On 24 Jun, 09:33, shaz...(a)hotmail.com wrote:
> Rather than throwing them away, it might have been a good idea to send
> the unused bags back to them. That way they can test them and tell you
> whether you got a faulty batch or not. If they were faulty,
> manufacturers will usually replace them free of charge for you.
>
> Good luck and I hope you find something that works for you.
>
> Shazhttp://www.ostomates.org

Thank you. I did send some back but, as I said, they only leak after
an hour or so. Obviously you cannot send used pouches back.

G.

From: shaz032 on 30 Jun 2007 00:42
Hi Graham

Sorry, what I meant was sending the unused pouches that you have left
from that batch back. If one pouch is faulty, usually the whole batch
is and they can test them and determine if they're faulty or not :)

On Jun 29, 4:11 pm, Graz <grah...(a)southendrspb.co.uk> wrote:
> On 24 Jun, 09:33, shaz...(a)hotmail.com wrote:
>
> > Rather than throwing them away, it might have been a good idea to send
> > the unused bags back to them. That way they can test them and tell you
> > whether you got a faulty batch or not. If they were faulty,
> > manufacturers will usually replace them free of charge for you.
>
> > Good luck and I hope you find something that works for you.
>
> > Shazhttp://www.ostomates.org
>
> Thank you. I did send some back but, as I said, they only leak after
> an hour or so. Obviously you cannot send used pouches back.
>
> G.


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