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From: C. Berlin on 24 Jul 2007 20:37
Sorry I'm late coming to this thread, I check this newsgroup only rarely. I
used Hollister pouches for many years, and never had a problem. Then about
two years ago a problem arose. After a few days of wear, an occasional
pouch would develop a tear at the top where the pouch connected to the
flange ring. The pouch material would simply pull or tear away, always at
the same place, starting small then tearing bigger if I did not catch it in
time and change. This resulted in a number of accidents (some small, some
big) after many accident-free years. This did not happen with every pouch -
just once in awhile at first. I called Hollister twice about this. On each
occasion their response was to show little interest in whether there might
be a manufacturing problem (as I suggested) and to simply send me a few
boxes of free replacement pouches. The frequency of this increased over the
subsequent year. While I was hesitant to give up on an item I'd used
successfully for years and had liked a lot, I finally gave up in frustration
and switched to Convatec about 6 or 8 months ago. Haven't had an accident
or pouch problem since then. Shame on Hollister!
Charles Berlin

<graham.mee(a)hotmail.co.uk> wrote in message
news:1182599875.780511.189810(a)g4g2000hsf.googlegroups.com...
> Below is an email to Hollister - has anyone els had the same problem?
>
> To Hollister,
>
> I have used hollister pouches for the last 15 years and, until the
> last few months, have had no problems. Unfortunately this has now
> changed.
>
> Two months ago I ordered my usual four boxes of the 1489 eurostomy
> pouches and when I started wearing these it became obvious that there
> was a big problem with leakage. All leaked from the same area and that
> was, as you are looking down on a pouch that you are wearing, the leak
> is from the right hand side of the tap mechanism where the base of the
> tap is glued to the inside of the plastic bag.
>
> I threw all of these boxes away and ordered new. At first these were
> alright but the same problem has now appeared. Example of batch
> numbers are: 6E242, 7D273 and 7C273.
>
> I have ordered and started wearing the 1459 Impression C pouches and
> these are not too good either as, leading a very active life, the
> plaster comes away after about 4 or 5 hours. My ideal would be an
> impression C pouch with the same plaster system as the regular 1489.
>
> I am about to start a blog forum for other users of your products and
> I will let you know if it is just me that is having these problems.
>
> Graham Mee
>


From: Barnard Peters on 25 Jul 2007 01:51
Damn! I'm having the same problem of the bag separating from the ring. I
just thought it was me as I'm pretty new to the poop bag thing. I also am
having problems with the filter plugging up after about an hour. Some
times less. I have a colo and would have thought that the filters would
last pretty long.

I have a bunch of Convatec samples I think I'm going to have to try on the
weekend and see if I like them better.


On Wed, 25 Jul 2007 00:37:51 +0000, C. Berlin wrote:

> Sorry I'm late coming to this thread, I check this newsgroup only rarely.
> I used Hollister pouches for many years, and never had a problem. Then
> about two years ago a problem arose. After a few days of wear, an
> occasional pouch would develop a tear at the top where the pouch connected
> to the flange ring. The pouch material would simply pull or tear away,
> always at the same place, starting small then tearing bigger if I did not
> catch it in time and change. This resulted in a number of accidents (some
> small, some big) after many accident-free years. This did not happen with
> every pouch - just once in awhile at first. I called Hollister twice
> about this. On each occasion their response was to show little interest
> in whether there might be a manufacturing problem (as I suggested) and to
> simply send me a few boxes of free replacement pouches. The frequency of
> this increased over the subsequent year. While I was hesitant to give up
> on an item I'd used successfully for years and had liked a lot, I finally
> gave up in frustration and switched to Convatec about 6 or 8 months ago.
> Haven't had an accident or pouch problem since then. Shame on Hollister!
> Charles Berlin
>
> <graham.mee(a)hotmail.co.uk> wrote in message
> news:1182599875.780511.189810(a)g4g2000hsf.googlegroups.com...
>> Below is an email to Hollister - has anyone els had the same problem?
>>
>> To Hollister,
>>
>> I have used hollister pouches for the last 15 years and, until the last
>> few months, have had no problems. Unfortunately this has now changed.
>>
>> Two months ago I ordered my usual four boxes of the 1489 eurostomy
>> pouches and when I started wearing these it became obvious that there
>> was a big problem with leakage. All leaked from the same area and that
>> was, as you are looking down on a pouch that you are wearing, the leak
>> is from the right hand side of the tap mechanism where the base of the
>> tap is glued to the inside of the plastic bag.
>>
>> I threw all of these boxes away and ordered new. At first these were
>> alright but the same problem has now appeared. Example of batch numbers
>> are: 6E242, 7D273 and 7C273.
>>
>> I have ordered and started wearing the 1459 Impression C pouches and
>> these are not too good either as, leading a very active life, the
>> plaster comes away after about 4 or 5 hours. My ideal would be an
>> impression C pouch with the same plaster system as the regular 1489.
>>
>> I am about to start a blog forum for other users of your products and I
>> will let you know if it is just me that is having these problems.
>>
>> Graham Mee
>>
>>

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